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Submit detailed tickets directly from your client area with average response time under 15 minutes.
Open a Support Ticket →For general inquiries, pre-sales questions, and partnerships, email us directly.
support@hostgel.comAll HostGel high-speed cloud nodes and DNS clusters are operating normally with 99.99% network uptime.
Activation is 100% automated! The moment your payment is verified, our system provisions your hosting environment within 30 seconds. Your credentials and login link are sent immediately to your email.
Yes, absolutely. Every hosting package at HostGel includes automated Let's Encrypt SSL certificates for your root domains and subdomains. They renew automatically every 90 days with zero maintenance required.
You can point your registered domains to our high-availability DNS cluster using: ns1.hostgel.com and ns2.hostgel.com.
Yes! We support MultiPHP (PHP 8.1, 8.2, and 8.3). You can switch versions with a single click inside your HostGel client panel without any downtime.
Yes. If you have an existing website on another host, open a support ticket after purchasing your plan. Our engineering team will migrate your files, databases, and emails at zero extra charge.